My Lazy Ego

Remind me never to buy an appliance from Best Buy.

Our dryer keeled over a few weeks ago. This after almost 10 years and countless loads of my fur lined underwear. So I cannot be mad at the dryer.

I went to buy a new dryer from Best Buy. Picked something out super cheap (we’re gonna wait to get mac daddy, White House Grade appliances to our next homestead. but I digress). Ordered it on delivery. Problem number one rang clear to me like the liberty bell on the sesquicentennial. The fella doing my order was probably alive when dryers were invented. Which was fine. However, he could not operate the best buy ordering system to put in my delivery and contact info. After many futile attempts, he jotted down my info and said “I’ll put this in later”. I’ve experienced this more than a few times from retail personnel. This is the red flag to end all red flags. Like waving it to the bull and keeping a sword cleverly hidden behind it, I waded in and said “ok, that’s fine”. I knew better. We all know where this is going.

Best Buy didn’t get the correct info.

So I waited for a callback to schedule the delivery from Best Buy. And waited. And never got the call.

I called the distribution center and got someone on the line. Surprise! They had the wrong contact info. I immediately corrected the mistake and got my delivery time. And I was satisfied. But only for a time.

Fast forward to yesterday. I was having a miserable day and was slated to leave early to handle this dryer situation. I waited for the call to let me know the dryer’s arrival was forthcoming.

I waited. And waited. And dreamed of having an automated mechanism to once again dry my undergarments.

No call came.

I stayed at work. Stewing. Boiling. Wanting to let some delivery jockey have it.

I called Best Buy. Again. And asked “look dudes, WTF?”. And they responded “Uh, we came to your house and called you?”

I asked which numbers they called, knowing they somehow didn’t get my correct number in the system. So they tell me what I already know: the two occasions I told them to call me at a different contact number had apparently been a figment of my imagination. They didn’t have the correct numbers. And therefore, couldn’t reach me to get the delivery scheduled properly.

So here I am. Week 3 w/out a dryer. I don’t have a fancy backyard with a big ol clothesline to hang stuff up on people! I’m draping all of my clothes over the banister to dry them. Which leaves everything wrinkled (well, more wrinkled than usual). I’m supposed to get the new dryer in a few days. Let’s all hope it happens.

This entry was posted on Thursday, July 8th, 2010 at 3:28 am and is filed under Buyin' Stuff. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.